# Amazon Q in Connect now supports 7 languages for proactive recommendations

Posted on:
Jul 1, 2025

Amazon Q in Connect, a generative AI-powered assistant for customer service, now supports 6 additional languages for offering proactive recommendations for customer service agents to resolve issues quickly and accurately.

Amazon Q in Connect detects customer intent during voice and chat interactions in Spanish, French, Portuguese, Mandarin, Japanese, and Korean, in addition to English. Amazon Q in Connect can also support end-customer self-service interactions across Interactive Voice Response (IVR) and digital channels in 26 languages.

For the full list of supported languages, please see the [Languages supported by Amazon Connect features](https://docs.aws.amazon.com/connect/latest/adminguide/supported-languages.html#supported-languages-wisdom). For region availability, please see the availability of [Amazon Connect features by Region](https://docs.aws.amazon.com/connect/latest/adminguide/regions.html). To learn more about Amazon Q in Connect, please visit the [website](https://aws.amazon.com/connect/q/) or see the [help documentation](https://docs.aws.amazon.com/connect/latest/adminguide/configure-language-support-for-q-in-connect.html).