Workforce optimization software in AWS Marketplace

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AWS Marketplace

Workforce optimization software in AWS Marketplace

Customer engagement and customer experience are key differentiators in today’s competitive landscape. Solutions in AWS Marketplace turn data into actionable insights to increase efficiencies and improve employee performance and customer satisfaction.

Workforce optimization software for Business

Use workforce optimization software in AWS Marketplace to improve your business operations, simplify bookkeeping tasks, and keep track of all your projects. 
Business Application Solutions in AWS Marketplace | Amazon Web Services - YouTube
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      Workforce optimization software in AWS Marketplace

      Cloud Academy

      Video  |  Datasheet

      Cloud Academy is a Skills Intelligence Platform that allows leaders to baseline, develop & validate their team's tech skills.

      Cloud Academy
      Workforce Development

      Udemy Business

      Demo

      Udemy offers a comprehensive collection of 6,800+ technical and business English language courses and 8K+ international courses taught across 13 languages by local experts, spanning critical professional skills such as project management, development, and leadership.

       

      Learn more

      Coursera Enterprise Plan

      Video  |  Datasheet  |  Demo

      Coursera helps organizations achieve their goals using world-class-content, hands-on learning, and the ability to benchmark skill proficiency.

      Learn more
      Workforce Development

      Udacity

      Video demo

      Udacity's global, online talent transformation platform focuses on in-demand digital technologies, mentor support, and project-based learning taught by industry experts.

      Learn more
      Workforce Development

      AWS Certification Pathway Package

      Video  |  Datasheet 

      Xvoucher helps enterprises manage an employee's progress as they pursue learning paths, develop critical cloud skills, and prepare for certification.

      Learn more

      Rackspace

      Rackspace’s customer service environment had multiple disparate systems, applications, and services, all leading to over-provisioning of agents during peak times. After evaluating multiple solutions, Rackspace ultimately chose Calabrio ONE based upon its ease of use, positive implementation experience, customizations, and API integrations. As a result, Rackspace reduced queue backlogs by 41%, latency by 29%, and decreased ticket volumes by 7.5% since customers no longer needed to call back regarding unresolved tickets.